Privacy Policy

Who we are

Vriddhi is a remote-first consulting business based in Mississauga, Ontario, Canada. We do not operate a public walk-in office. You can reach us by email or phone using the details on our Contact page.

Information we collect

We collect information you choose to provide and limited technical data generated when you use our website:

• Enquiry forms: name, email, phone (optional), company, service of interest, and your message.
• Review forms: name, designation, company, rating, and review text (published only if approved).
• Email or phone outreach: any details you share when contacting us directly.
• Technical data: IP address (used for security and rate limiting), browser type, and basic request logs needed to operate and protect the site.

How we use your information

We use personal information only for legitimate business purposes related to your request and site security:

• Responding to consultation requests and project enquiries.
• Sending a confirmation that your enquiry was received (where email delivery is configured).
• Moderating and, if approved, displaying client reviews on the website.
• Protecting against spam, abuse, and unauthorized access to administrative systems.
• Improving our services and website experience in aggregated, non-identifying ways where possible.

Legal basis and Canadian privacy practices

As a Canadian organization, we handle personal information in a manner consistent with applicable Canadian privacy expectations (including principles commonly associated with PIPEDA for commercial activities). We collect only what we need, use it for stated purposes, and take reasonable steps to safeguard it.

Sharing and disclosure

We do not sell your personal information. We may share limited data with trusted processors that help us operate the website — for example email delivery providers and hosting/database infrastructure — solely to deliver our services. These providers are expected to protect information appropriately.

We may disclose information if required by law, or to protect the rights, safety, and integrity of Vriddhi, our clients, or the public.

Storage and retention

Enquiry and review data is stored in our secure database. We retain enquiry records for as long as needed to manage your request and our business records, and longer if required by law. Unpublished or rejected reviews may be deleted in the normal course of moderation. Approved reviews remain published until removed by us or at a reasonable request where appropriate.

Cookies and analytics

Our website uses essential cookies required for core functionality (for example, securing the admin session after login). We do not use marketing or advertising cookies on public pages. If we add analytics in the future, this policy will be updated to describe those tools.

Your choices and rights

Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or ask questions about how we use it. Contact us using the details below. We may need to verify your identity before fulfilling certain requests.

Security

We use reasonable administrative and technical safeguards, including encrypted connections (HTTPS where deployed), access-controlled administration, password hashing for admin accounts, and rate limiting on sensitive public endpoints. No method of transmission or storage is perfectly secure; please avoid sending highly sensitive information through website forms.

Children’s privacy

Our services are directed to businesses and professionals. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the latest version. Continued use of the website after changes means you acknowledge the updated policy.